AudioEye Accessibility Statement

This Accessibility Statement applies to: www.pioneerwv.org

AudioEye Accessibility

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Pioneer Appalachia FCU - Charleston, WV has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. 

The Pioneer Appalachia FCU - Charleston, WV website is monitored and tested regularly by internal resources and by AudioEye, a 3rd-Party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform.

The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.

AudioEye certifies that the Pioneer Appalachia FCU - Charleston, WV website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by (WCAG) 2.1 AA.

This perpetual and uninterrupted service includes continuous monitoring, regularly scheduled manual audits, and, as needed, regular releases that improve access and usability for all users, including users of Assistive Technology. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented by FIRSTBranch by Kasasa to improve the website user experience.

AudioEye Accessibility Certification

AudioEye Accessibility Certification

The AudioEye Certification seal represents a commitment to accessibility and inclusion. The AudioEye certification process involves automatic and manual testing with the goal of meeting Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Standards.

AudioEye certifies that the www.pioneerwv.org website has been designed and fully optimized to meet the WCAG 2.1 Level AA Success Criteria to the greatest extent possible.

This website is regularly tested using a variety of assistive technologies.
We recommend using the following web browser / screen reader combinations for an optimized experience:

For Windows users: JAWS and Microsoft Edge or NVDA and Firefox

For Mac users: VoiceOver and Safari or VoiceOver and Chrome

For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies

Web Accessibility Guidelines

Pioneer Appalachia FCU - Charleston, WV has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Pioneer Appalachia FCU - Charleston, WV has elected to conform to Level AA of these guidelines.

Related Links

Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology

Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Pioneer Appalachia FCU - Charleston, WV website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.

If you enjoyed using the Pioneer Appalachia FCU - Charleston, WV website, or if you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback. 

Third Party Sites

Throughout this website, we may make use of different 3rd party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Pioneer Appalachia FCU - Charleston, WV products and services. These sites, which are not controlled by Pioneer Appalachia FCU - Charleston, WV, may present challenges for individuals with disabilities that we are not able to control or remedy. Please know that these sites are not used as the sole source of (or sole vehicle for communicating) important information.

As made publicly available, here are the Accessibility Information pages provided from these 3rd party sites:

Your Financial Compass For Life

...not only did Pioneer save me $1,716.24 in interest, but they saved me $351 on a GAP warranty... Pioneer was fantastic!
I came to Pioneer in desperate need of a loan for a complex situation... They took the smartest approach to save money in interest.
I was able to do a balance transfer to my Pioneer credit card from my Chase credit card and dropped my interest rate from 15% to 6.70%.
Pioneer was a big help with refinancing our vehicles. We are saving over $200 a month on our payments and saved over $4000 in interest in just one auto!
They took 2 years off our loan term when we refinanced, saving us over $1400 in interest.
My financial advocate was knowledgeable, polite and friendly. Banking at Pioneer has been a blessing.
We refinanced a new vehicle with Pioneer and were able to save money on monthly payments and overall interest. Over $1140.
If not the FA taking the time to explain to me how financing worked, I would have made a mistake that would have cost me thousands of dollars ($10,000 actually).
By the end of my appointment, I consolidated two of my credit cards saving me over $5,000. Amazing!
Member Stories