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Our Mission 

At Pioneer West Virginia Federal Credit Union, we are the optimal financial alternative. We partner with our members to achieve and sustain financial security by providing education and exemplary products and services.

Our Vision 

We are...

  1. The financial institution of choice for the community we serve.
  2. The premier employer for financial professionals, and
  3. The model for other financial institutions

Our Story 

Pioneer West Virginia Federal Credit Union was established in 1940 by a group of "pioneering" educators. They all shared a dream that one day the teachers of Kanawha County Schools would have an alternative to traditional banking. They would create a place that "members" could join and be founded on the principle of "people helping people."

One man led the way! John Roach was a man who dedicated his life to education. He lived with his family in Charleston, WV and spent a great deal of his time and efforts in growing the credit union one member at a time. Without John Roach, our credit union would not be what it is today. He opened the first account for Kanawha County Teachers Credit Union in 1940.

Sometime later, the credit union grew to include all school employees in Kanawha County. At that time, the name was changed to Kanawha County School Employees Federal Credit Union. Years later, the credit union expanded again to include school employees in Clay, Fayette, Greenbrier, Kanawha and Roane counties. To more accurately represent the new membership base, the name was subsequently changed to West Virginia School Employees Federal Credit Union. 

In November of 2000, the credit union assumed the business operations of the former Mountaineer Federal Credit Union. This is now the site of our very popular South Charleston branch. 

In December 2002, we were granted a community charter, which greatly expanded the potential field of membership for the credit union. Once again, in an effort to reflect the ongoing spirit of our founders' vision, the name was changed to Pioneer West Virginia Federal Credit Union. 

Keeping with the philosophy and vision of Mr. Roach and the other founders, our iconic brand "compass" represents how we want to guide each member through their own personal financial journeys. In addition, our four brand principles of Navigate My Tomorrow, Explore My Possibilities, Welcome My Today and Secure My Yesterday are a true testament of how we feel about each member. It is our goal to be your "financial compass for life!"

Today with an asset base in excess of $200 million, we provide a full range of financial services to over 17,300 members.

Our services are available to anyone who lives, works, worships or volunteers in the following counties: 

West Virginia:

  • Cabell
  • Clay
  • Fayette
  • Greenbrier
  • Kanawha
  • Putnam
  • Roane
  • Wayne

Ohio:

  • Lawrence 

Kentucky:

  • Boyd

Although most of our members reside within the boundaries of our field of membership, we have many active members throughout the United States.

What Was Happening When We Were Founded?

  • Franklin D. Roosevelt wins the election and becomes the United States' first third-term president
  • 40-hour working week goes into effect
  • Life magazine costs 10 cents
  • Churchill was appointed Prime Minister and formed an all-party government
  • Jack Nicklaus was born in Columbus, OH
  • CBS demonstrates color television in New York
  • Bugs Bunny cartoon first debuted
  • Cincinnati defeated Detroit (4-3) in the World Series
  • Average cost of new house: $3,920.00
  • Average wages per year: $1,725.00
  • Cost of a gallon of gas: 11 cents
  • Average cost for house rent: $30.00/month
  • Radio: $16.95
  • Average price for a new car: $850.00

Your Financial Compass For Life

We refinanced a new vehicle with Pioneer and were able to save money on monthly payments and overall interest. Over $1140.
By the end of my appointment, I consolidated two of my credit cards saving me over $5,000. Amazing!
Pioneer was a big help with refinancing our vehicles. We are saving over $200 a month on our payments and saved over $4000 in interest in just one auto!
My financial advocate was knowledgeable, polite and friendly. Banking at Pioneer has been a blessing.
I came to Pioneer in desperate need of a loan for a complex situation... They took the smartest approach to save money in interest.
They took 2 years off our loan term when we refinanced, saving us over $1400 in interest.
I was able to do a balance transfer to my Pioneer credit card from my Chase credit card and dropped my interest rate from 15% to 6.70%.
...not only did Pioneer save me $1,716.24 in interest, but they saved me $351 on a GAP warranty... Pioneer was fantastic!
Member Stories